"It should also be remembered that how friendly and helpful a dealer is often depends on how much money you spend in his/her shop."
Generally true for most things ... but not what I found to be true with the Hassey dealer I am using. I've sent one time CFV buyers to them, and they have been as responsive to their needs as mine. There are a number of very responsive dealers in the US as far as I know. I'm sure there are unresponsive ones also. I experienced one with my first Imacon back.
I do think that the whole high-tech industry is relatively poor at communication given how complex it can be, or how fast things tend to change.
Generally true for most things ... but not what I found to be true with the Hassey dealer I am using. I've sent one time CFV buyers to them, and they have been as responsive to their needs as mine. There are a number of very responsive dealers in the US as far as I know. I'm sure there are unresponsive ones also. I experienced one with my first Imacon back.
I do think that the whole high-tech industry is relatively poor at communication given how complex it can be, or how fast things tend to change.