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H1 reliability

pascal

Member
Dear all:

It is not my intention to start ranting but I should say that I am a bit concerned about reliability issues with the Hasselblad H series. I am using an immaculate H1, which had been checked and updated to the then latest software by Hasselblad at the beginning of 2009. I had experienced some weird electronic issues in the past (such as indications "lens error" or "no lens" for no good reason, see the following threads: http://www.hasselbladinfo.com/forum/showthread.php?t=2583 and http://www.hasselbladinfo.com/forum/showthread.php?t=2819) and these were resolved with the software update. The camera worked very well since.

However, disaster was striking during my holiday trip to Iceland over the late Summer 2009. It started already on day one in Reykjavik with the camera playing tricks on me. After switching it on and focusing, the camera just switched itself off. Usually, it worked well the second time and I could take the shot. But that gradually went worse.

Of course the first possible culprit were the batteries. But even when changing to no less than 3 fresh sets of new batteries, no improvement was noted.

After two days, the whole system died on me in Akureyri, main town in the north of Iceland. Very disappointing. Especially when one does not go to Iceland every day.

Changing batteries, fiddling with the battery grip, etc., all to no avail. For the rest of the two week trip, I was basically schlepping around a brick.

Luckily for me I still had the Hasselblad Xpan II, which performed very well and proved to be useful for a vast majority of the shots. Of course, I would have wished to use a more regular film format along the panoramic images as well, but there was no choice.

Upon my return the camera was handed over to the dealer again, who checked everything and stated the camera had to be sent to Sweden for check-up. After three weeks the camera came back and all that had been done, was another software update, which apparently took care of the issues. No other defect was found.

All this does not sound very reassuring. I realize modern cameras depend on software as much as on hardware. But reliability is important and the thought that it can happen again, at any moment, is not something I look forward to.

I wonder whether such issues are experienced by others as well.

It is very likely that, on my next major trip, the H will stay home and be replaced by the Rolleiflex Hy6...

Pascal
http://www.leicapages.com
http://www.rolleiflexpages.com
http://www.hasselbladpages.com
 
It seems as if Hasselblad is updating software for older H cameras too often.

I think the problems you encountered in Iceland had very little to do with software but were caused by low temperatures.

Was the camera still out of order after you returned from the Iceland trip?

Obviously the best choice for this kind of job is a V series camera!


Paul
 
Hi Paul,

no it was definitely not the temperature, which was not low at all when I arrived in Iceland (between 10 and 15° C). The problem was not solved at all when returning to continental Europe. It really must have been a software issue. Could it be that the camera just went "beserk" and needed to be completely reset? No idea. But very annoying since I was given no proper warning beforehand (had used the camera on another trip to Berlin before, just to test it -- it performed very well). My concern is that it may do something like that again in the future, although mechanically all is in order with the camera.

Pascal
http://www.leicapages.com
http://www.rolleiflexpages.com
http://www.hasselbladpages.com
 
Hello Pascal,

That is exactly the point, you never know when this problem comes up again.
I certainly would not be happy to work with a camera with this service history.
Time to look around for a suitable replacement like the H2F I would say.


Paul
 
Paul,

You mentioned the H2F. IS there any difference between a true H2F versus say a H1 that has been fully upgraded to a H2F? I understand that for any H1 coming into Hasselblad, they will be upgrading them (upon request) to the H2F designation. Is there a real difference? I am looking ot go this route, from a clean H1 upgraded to H2F.

Thanks,

Evan
 
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