Epson Scan, V700 problems

[macmx]

I am using Epson Scan on my V700 and I am encountering a problem. The scanner does not sound properly, when trying to do a preview scan, and searches for the document for a long time while giving a monotonous sound. It scans part of the image but it is magenta and streaked. It tries to scan for quite a few minutes, then states that the document cannot be found. I have tried relaunching Epson Scan, restarting the computer, unplugging the scanner and nothing has worked so far.

When it is done, it just says "Cannot find a document".

Has anyone had a similar problem? How can it be fixed? ANy help is much appreciated. Thanks.

 

[macmx]

Problem solved!

 

[polypal]

How??

 

[macmx]

My third party film holder was turned the wrong way. Apparently, this messes things up significantly.

 

[wbulte]

My third party film holder was turned the wrong way. Apparently, this messes things up significantly.

So, you mean with the anti-Newton side of the glass away from the film instead of towards the film like it should have been?

 

[macmx]

The corner of the film holder which should have been in the top right corner of the scanner was in the bottom left corner.

 

[wbulte]

Ah, a simple matter of RTFM must have solved that one.